Broadridge AI: 30% Cost Cut in Capital Markets

Broadridge Financial Solutions is now using agentic AI in capital markets and wealth management. This technology helps financial institutions automate operational analysis, prioritization, and exception resolution at an institutional scale. Here's the thing: New clients could see up to a 30% reduction in Day 1 operational costs. This can happen through fully managed services or by deploying Broadridge’s AI platform directly. What's interesting is that this technology is already in use with over 40 clients since 2024. It processes millions of operational transactions monthly across various areas like post-trade operations and account management. The AI agents combine real-time data and context to analyze issues and initiate resolutions, all while keeping human oversight and regulatory controls. The platform has four integrated layers, including a data layer powered by a financial services ontology. This ontology integrates decades of operational and transactional data into a machine-readable model. It's built on over 60 years of experience and supports over $15 trillion in daily trading. The bottom line: Broadridge is looking into making parts of its ontology an open industry resource, which could speed up the adoption of agentic AI across financial services.