Included Health AI: Provider Connect for Doctor Matching

Included Health has launched Provider Connect, a new healthcare experience. This platform uses real-time member context with quality and cost data. Its goal is to guide members toward high-quality, in-network providers. Here's the thing: Provider Connect is embedded within Dot, Included Health’s AI assistant. This allows members to use natural language to find doctors, see out-of-pocket estimates, and book appointments. The system is powered by 45 billion clinical and cost data points from 140 million patients. It also uses over 300 specialty-specific quality measures. What's interesting is that Provider Connect highlights clinical expertise and matches based on preferences like gender and race/ethnicity. These factors are linked to improved trust and treatment adherence. Historical data shows a 92% increase in connections to top-quartile clinicians and 9% total cost of care savings per referral. The bottom line: This new system aims to help members find the right doctors for their specific needs, potentially saving them money and improving their care outcomes.