OpenAI ChatGPT: New Self-Harm Safety Feature Rolls Out

OpenAI is rolling out a new "Trusted Contact" safety feature for ChatGPT to help users at risk of self-harm. Users can now designate an adult contact who will be notified if the AI detects serious self-harm concerns during conversations. Here's the thing: this feature is opt-in and available for adult users worldwide, or 19 and older in South Korea. The nominated contact receives an invitation and must accept. If ChatGPT's automated system flags a serious risk, a small team of human reviewers assesses the situation. If they confirm a concern, the trusted contact gets a brief notification via email, text, or in-app message. What's interesting is that ChatGPT will NOT share chat details or transcripts with the contact, only a general alert about the self-harm mention and a link to expert guidance. This adds another layer of protection, working alongside existing features that guide users to crisis resources. This matters because it provides a new way for AI to support mental well-being and connect vulnerable individuals with help.