OpenAI's ChatGPT: New 'Trusted Contact' for Self-Harm

OpenAI has launched a new safety feature called "Trusted Contact" for ChatGPT users. This allows adults to designate someone who can be notified if the AI detects serious self-harm concerns. Here's the thing: If ChatGPT's automated system and human reviewers flag a conversation about self-harm, the trusted contact will receive a brief alert. This feature rolled out on May 7th, 2026, for users 18 and older, or 19 in South Korea. What's interesting is how it works: Users select a contact, who then gets an invitation. If they accept, they’re in the loop. This builds on earlier parental controls for teen accounts. The bottom line: This new feature aims to add a layer of human support for those struggling, acknowledging the AI's limitations in handling sensitive situations alone.